On-Demand Webinar
August 28, 2024 | 48 min
On-Demand Webinar
August 28, 2024 | 48 min
On-Demand Webinar
August 28, 2024
48 min
Email Ticketing System in Microsoft 365 and Teams: IT and HR Ticketing System
Crow Canyon Software’s NITRO Help Desk for IT and HR turns Microsoft 365 into a powerful ticketing tool with all the capabilities you need to successfully manage user requests in a timely and efficient manner.
Join us as we open our doors for a showcase of the #1 ticketing system in M365, Teams, & SharePoint.
NITRO Help Desk includes:
– SLAs
– Notifications
– Dynamic, responsive forms that can run on any device
– Omnichannel support – users can use email, web, portals, bots, texting, and more to contact the help desk
– Workflows & actions that automate many processes — approvals, assignment, escalations, closing tickets
– Reports & dashboards that give both an immediate and historical view of Help Desk status
– Knowledge base and self-service capabilities, including bots
– & much more!
Whatever your support or service needs are, Crow Canyon’s NITRO Help Desk for Microsoft 365 and Teams can provide a cost-effective, efficient solution. Your company already made the investment in M365 — now see how to supercharge it with NITRO Help Desk!