For years, Microsoft InfoPath served as a go-to tool for creating forms and automating workflows within SharePoint. However, since Microsoft’s announcement of InfoPath's end of life, organizations have been left searching for a reliable, modern replacement that seamlessly integrates with SharePoint while offering enhanced functionality. Enter NITRO Studio, a powerful, cost-effective solution that not [...]
In today’s fast-paced business world, organizations are constantly looking for ways to improve efficiency and reduce operational bottlenecks. Business Process Automation (BPA) is a powerful solution that helps streamline workflows, minimize human error, and improve overall productivity. But how do you get started with Business Process Automation? This guide walks you through the key [...]
In today's fast-paced work environment, managing HR requests efficiently is more crucial than ever. Crow Canyon Software's NITRO Help Desk, enhanced with AI capabilities, is revolutionizing how HR departments handle inquiries, automate processes, and improve employee satisfaction. Let’s dive into how this powerful tool is transforming HR operations and delivering tangible benefits to organizations. [...]
In the world of IT support, ticketing systems have long been the backbone of issue resolution. However, traditional methods often come with inefficiencies—manual ticket logging, delayed responses, and lengthy resolution times. Enter AI ticketing solutions like NITRO Copilot, which are transforming the landscape by introducing automation, intelligence, and an enhanced user experience. Enhancing the [...]
When AI first made waves in HR, many feared that automation would replace human jobs. Would AI conduct interviews? Handle employee relations? Make hiring decisions? The reality, however, is far from a complete AI takeover. Instead, AI is becoming a powerful tool that enhances HR efficiency, reduces administrative burden, and allows HR professionals to [...]
Running a small business is no small task. Between managing customer inquiries, processing invoices, and ensuring team collaboration, business owners often find themselves overwhelmed by repetitive tasks. What if there was a way to streamline these processes, reduce manual effort, and increase efficiency? Enter workflow automation—a game-changer for small businesses looking to optimize their [...]
Crow Canyon Software is proud to be recognized for our automation software integration with the award, "Best Integration 2025" from Software Suggest. Easy integration has always been a priority for us here at Crow Canyon. Our solutions are built to run in Microsoft 365, Teams, and SharePoint seamlessly so teams can stay in the [...]
With the rise of AI in IT support, many wonder: will AI replace help desk technicians? The answer isn’t a simple yes or no. Instead of replacing human technicians, AI is enhancing their capabilities, making IT support faster, smarter, and more efficient. Most organizations plan to utilize a hybrid model. A perfect example of [...]
For government agencies, defense contractors, and organizations handling controlled unclassified information (CUI), choosing the right ticketing solution is crucial. A GCC (Government Community Cloud) or GCC High IT help desk must meet strict security, compliance, and operational requirements to support organizations working with the Department of Defense (DoD) or other federal entities. Key Features [...]
A SharePoint IT ticketing system may be an ideal solution for your organization, but how do you know? When do you go the SharePoint route and when is it time to consider other options? Let's start by examining the benefits of a SharePoint ticketing system. 1. Seamless Integration with Microsoft 365 One of the [...]
Crow Canyon Software builds upon your existing collaboration platforms in Microsoft 365, Teams, SharePoint, and Copilots to give your staff the tools they need to drive business process automation.
We provide an integrated, modular set of applications from which you can pick and choose the best solution for your organization.
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