As businesses increasingly rely on Microsoft 365 for collaboration and communication, having an integrated ticketing system becomes essential for managing IT support and service requests. A Microsoft 365 ticketing system should seamlessly work within your existing ecosystem, improving efficiency and user adoption. But what key features should you look for when choosing the right [...]
Efficient IT service management is crucial for organizations using Office 365, and choosing the right ticketing system can make all the difference. With many options available, it’s essential to identify key features that enhance productivity, streamline workflows, and improve user adoption. In this article, we’ll explore what to look for in an Office 365 [...]
Crow Canyon Software proudly accepts the "Best Integration 2025" award from Software Suggest for our automation software integration. At Crow Canyon, we prioritize easy automation software integration for our customers. Our solutions seamlessly run in Microsoft 365, Teams, and SharePoint, allowing your team to work within a familiar environment. This approach enhances user adoption, [...]
A SharePoint IT ticketing system may be an ideal solution for your organization, but how do you know? When do you go the SharePoint route and when is it time to consider other options? Let's start by examining the benefits of a SharePoint ticketing system. 1. Seamless Integration with Microsoft 365 One of the [...]
Running a small business comes with many challenges, and responsive support can be an overlooked, but essential element of success. Imagine a small business's IT department who spends hours juggling employee emails, messages, and phone calls, all while managing daily operations. This inefficiency leads to disjointed support, frustrated employees, and missed opportunities. Enter NITRO [...]
We recently had an open Q&A session specifically about ticketing systems and some of the most common questions we were asked are "what is a good SharePoint ticketing system?" or "is there an Office 365 ticketing system?" So many of us live and work in the Microsoft 365 environment. It's only natural that we [...]
In the fast-paced world of business operations, efficiency isn't just a buzzword; it's the cornerstone of success. Picture this: a bustling office, where every process seamlessly flows, tasks are completed with lightning speed, and productivity soars. Now, imagine achieving all this while saving money with just by opting for the Nintex alternative - NITRO [...]
Need to streamline Human Resources processes? Crow Canyon can help! We have the following Microsoft Office 365 and Teams solutions: HR FORMS & REQUESTS – Human Resources has a lot of forms because they handle so many types of requests: PIC (personal information change), benefit requests, access requests, job openings, training, and so much [...]
What is best practice when approaching an automation effort? We get this question a lot. It is one thing to know that it is time to start automating, but another thing to know where to start. It can be intimidating if you are just starting out with your first automation. Not to worry - [...]
Microsoft 365 and Teams Governance is an important, but often ignored, aspect of running critical business processes in the Cloud. Without governance, organizations can face security and compliance gaps, spiraling costs, unnecessary licensing, and misuse of storage. The adoption of Microsoft 365 and Teams grew rapidly with the switch to remote work caused by [...]
Crow Canyon Software builds upon your existing collaboration platforms in Microsoft 365, Teams, SharePoint, and Copilots to give your staff the tools they need to drive business process automation.
We provide an integrated, modular set of applications from which you can pick and choose the best solution for your organization.
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