Category : Office 365

9 03, 2018

Case Study: Request Tracking Solution for U.S. Government Agency

2021-07-07T15:39:26-07:00March 9th, 2018|

The Crow Canyon Request Manager for SharePoint transformed the way a U.S. government agency worked, empowering it to move away from outdated manual processes and embrace digitized and automated solutions that integrate seamlessly with its existing IT framework. Two challenges: Regulations and Outdated Methods When it comes to regulations, few sectors are as stringent [...]

30 01, 2018

SharePoint Conference North America, May 2018

2025-04-03T22:08:44-07:00January 30th, 2018|

May 2016 and May 2017 saw major announcements from Microsoft on the Future of SharePoint. This May will be no different, only louder with a major SharePoint conference happening in Las Vegas. Planning and preparation for the SharePoint Conference North America in Las Vegas is well underway, with over 50 sponsors and over 100 [...]

8 01, 2018

Customer Support for Manufacturer of Industrial Computers CASE STUDY

2021-07-08T07:40:33-07:00January 8th, 2018|

Recently, a manufacturer of "industrial computers" approached us with a need for a system that provides support and service of the computers it builds and send out to its customers. The company’s specialized industrial computers are a breed of their own in terms of maintenance, customized equipment, repair, operation, and upgrades. These computers differ [...]

28 12, 2017

Multi-Geo Office 365: Solving the Data Residency Challenge

2024-07-31T00:51:12-07:00December 28th, 2017|

As more and more IT companies transition to a cloud or hybrid architecture, there is an increasing concern over data security and compliance. Constantly evolving international data protection laws mandate how organizations manage their customer's data. But, more often than not, the question is not what is stored... but where it is stored. Regulations [...]

8 12, 2017

Manage Information Overload with SharePoint & Office 365 Applications

2021-01-20T11:57:19-08:00December 8th, 2017|

Information Overload is a serious problem for individuals and for businesses. Emails, Twitter feeds, web sites, texting, smartphones, let alone TV and numerous channels available 24x7, all seek to grab our attention and pull our focus away from the tasks at hand. In the business environment, important information -- a request, task, meeting, project, [...]

1 12, 2017

Application Portals & Intranets: How Do They Interact?

2024-08-14T00:39:28-07:00December 1st, 2017|

Recently we introduced the concept of the SharePoint Application Portal as a friendly, functional interface for users to engage with our SharePoint-integrated applications. In our initial blog article, we discussed the benefits of application portals for both users and admins; in a subsequent article, we went into more detail about how our application portals facilitate [...]

21 11, 2017

Microsoft & AI in Office 365: Progress, but also Concerns

2021-05-05T13:59:11-07:00November 21st, 2017|

In the Crow Canyon blog, we've had several articles about Artificial Intelligence (AI) and machine learning, covering Microsoft’s embracing of the technology and the implications of that. We've discussed predictive analytics, the problem with Delve, and Office 365's new personalized search capability. This September’s Ignite conference went into detail about Microsoft’s AI-related progress – [...]

31 10, 2017

“ITIL Lite”: The Benefits of ITIL without the Overhead

2024-04-25T11:37:13-07:00October 31st, 2017|

In our whitepaper, ITIL Lite: Service Management for SMBs, we introduced the concept of “ITIL Lite”: an SMB-friendly version of the ITIL service management framework that provides the benefits of ITIL without the overhead of adhering to the complete set of ITIL standards. As you may know, ITIL, short for “Information Technology Infrastructure Library”, [...]

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