When AI first made waves in HR, many feared that automation would replace human jobs. Would AI conduct interviews? Handle employee relations? Make hiring decisions? The reality, however, is far from a complete AI takeover. Instead, AI is becoming a powerful tool that enhances HR efficiency, reduces administrative burden, and allows HR professionals to [...]
Running a small business is no small task. Between managing customer inquiries, processing invoices, and ensuring team collaboration, business owners often find themselves overwhelmed by repetitive tasks. What if there was a way to streamline these processes, reduce manual effort, and increase efficiency? Enter workflow automation—a game-changer for small businesses looking to optimize their [...]
Crow Canyon Software is proud to be recognized for our automation software integration with the award, "Best Integration 2025" from Software Suggest. Easy integration has always been a priority for us here at Crow Canyon. Our solutions are built to run in Microsoft 365, Teams, and SharePoint seamlessly so teams can stay in the [...]
With the rise of AI in IT support, many wonder: will AI replace help desk technicians? The answer isn’t a simple yes or no. Instead of replacing human technicians, AI is enhancing their capabilities, making IT support faster, smarter, and more efficient. Most organizations plan to utilize a hybrid model. A perfect example of [...]
For government agencies, defense contractors, and organizations handling controlled unclassified information (CUI), choosing the right ticketing solution is crucial. A GCC (Government Community Cloud) or GCC High IT help desk must meet strict security, compliance, and operational requirements to support organizations working with the Department of Defense (DoD) or other federal entities. Key Features [...]
A SharePoint IT ticketing system may be an ideal solution for your organization, but how do you know? When do you go the SharePoint route and when is it time to consider other options? Let's start by examining the benefits of a SharePoint ticketing system. 1. Seamless Integration with Microsoft 365 One of the [...]
Small businesses face unique challenges when it comes to support and internal issue management. Limited budgets, lean teams, and growing demands make selecting the right help desk software crucial. The ideal solution not only addresses immediate needs but also scales with your business. Here's what to look for when choosing the best small business [...]
Are you missing deadlines or noticing an increase in manual errors? These are just a few warning signs that your current processes might not be keeping up with the demands of your business. In today’s fast-paced environment, inefficiencies can quickly add up, costing you time, money, and employee satisfaction. Let’s dive into the top [...]
Housing authority software can have a tremendous impact on growth. For example, one housing authority receiving hundreds of tenant inquiries daily found it increasingly difficult to respond promptly. Maintenance requests were delayed, and tenant satisfaction plummeted. They realized they needed good help desk software to manage all these requests and implemented NITRO Help Desk. [...]
Nintex recently announced the end of life of Nintex on prem. On top of that, many organizations are seeing a 4-5x increase in price, leading many to seek a Nintex forms alternative. What if you could get many similar capabilities without breaking the bank? That’s where NITRO Studio comes in—a powerful, cost-effective Nintex forms [...]
Crow Canyon Software builds upon your existing collaboration platforms in Microsoft 365, Teams, SharePoint, and Copilots to give your staff the tools they need to drive business process automation.
We provide an integrated, modular set of applications from which you can pick and choose the best solution for your organization.
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