Your business will benefit tremendously if you install customer support software that integrates with your SharePoint system. It will improve the efficiency and productivity of your team, which in turn will increase customer satisfaction. And customer satisfaction is one of the best ways to grow your business. Give someone great [...]
It is not always readily apparent when an enterprise is operating unlicensed software as part of their IT asset stable. In a fast-growing business, the record-keeping often does not keep up with the pace of growth as decisions are made quickly to ramp up and fill demand. IT acquisitions increase at a record pace, and [...]
Software Compliance Audits are initiated primarily from two sources -- the software makers themselves and the powerful trade groups that represented them. These trade groups are focused and proactive on representing the software industry giants. The Software Alliance (BSA) and the Software & Information Industry Association (SIIA) are both leaders in launching Software Audits [...]
Have you considered using barcodes or QR codes in your IT Asset Management program? Both of these provide an easy way to uniquely identify an asset and access information about it. Let’s look at the differences between barcodes and QR codes, and the relative advantages of each one, when used in an IT Asset [...]
The Crow Canyon team goes to SharePoint Fest in Washington, DC for three days on April 8-10 to showcase its IT Help Desk, Asset Management, Customer Service Features and other applications. Attend technical classes, workshops and learn from world-class trainers and engineers. For those who are attending, see Crow Canyon at Booth D7 of the [...]
The Crow Canyon team heads to sunny Hawaii to sponsor the Honolulu SharePoint Saturday on March 27 – which is actually a Friday. (Who ever said SharePoint Saturday has to be on a Saturday?) The free event will be held at the Pacific Center for Advanced Technology Training (PCATT), which is on the Honolulu [...]
An IT Help Desk for SharePoint is a crucial tool in today’s business world for managing service requests, improving IT communications and enhancing IT efficiency. In any organization, there is a need to ensure end user satisfaction by monitoring and controlling a request from the submission stage right through to [...]
SharePoint is a business collaboration platform that enables individuals in an organization to easily create their own collaborative web sites. It integrates seamlessly with Windows and MS Office and simplifies information sharing across boundaries. This enables faster and better informed decision making, thereby increasing the productivity and efficiency of the [...]
The Crow Canyon IT Help Desk and Asset Management applications for SharePoint will be showcased at the Austin SPTechCon coming up next week (Feb. 8 - 11). If going to the conference, be sure to visit us at Booth #806. If not going, contact us to set up a demo to see if our applications will [...]
Why Should You Use CMDB-ITIL Software? Wikipedia describes a Configuration Management Database (CMDB) like this: A configuration management database is a repository that acts as a data warehouse for information technology (IT) organizations. Its contents are intended to hold a collection of IT assets that are commonly referred to as configuration items (CI), as [...]
Crow Canyon Software builds upon your existing collaboration platforms in Microsoft 365, Teams, SharePoint, and Copilots to give your staff the tools they need to drive business process automation.
We provide an integrated, modular set of applications from which you can pick and choose the best solution for your organization.
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