Selecting the right Microsoft Teams Help Desk is important. You may know that leveraging a help desk in Microsoft Teams is the way to go to improve user adoption and increase satisfaction, but how do you go about selecting the right one? Of course there are the basics that any help desk should be [...]
Crow Canyon Software launches the new NITRO Help Desk, leveraging the power of Microsoft 365 and Teams, providing a powerhouse IT Help Desk solution. Crow Canyon Software, creator of NITRO Studio™ business process automation, announces the launch of NITRO Help Desk™, a new robust IT Help Desk solution leveraging Microsoft 365 and Teams. This much-anticipated [...]
The new NITRO Help Desk™ leveraging Microsoft 365 and Teams is now available from crowcanyon.com. This new Microsoft Teams help desk solution takes all the features you would expect in a modern help desk (create and track tickets, auto-assignment, omni-channel access, problem and change requests, etc.) and goes further to add an array of new [...]
Meet the new NITRO Studio user interface. Sporting a modern UI, the new look brings a great refresh to the powerful NITRO Studio you know and love. NITRO Studio still has the same great functionality, but navigation is now easier to help empower users to automate business processes better than ever before. "We are [...]
What is best practice when approaching an automation effort? We get this question a lot. It is one thing to know that it is time to start automating, but another thing to know where to start. It can be intimidating if you are just starting out with your first automation. Not to worry - [...]
SharePoint 2013 Extended Support ends on April 11, 2023. It’s time to migrate to a newer version of SharePoint on-premises, such as the Subscription Edition (SE), or to go to SharePoint Online in Microsoft Office 365. Okay, you know that by now, but how do you do it? Crow Canyon Software has over ten years' [...]
Microsoft 365 and Teams Governance is an important, but often ignored, aspect of running critical business processes in the Cloud. Without governance, organizations can face security and compliance gaps, spiraling costs, unnecessary licensing, and misuse of storage. The adoption of Microsoft 365 and Teams grew rapidly with the switch to remote work caused by [...]
April 11, 2023, is the date Extended Support for SharePoint 2013 ends. Just a couple of months away! Have you moved off SP 2013? Are you at least making plans to do so if you are still on it? We realize that moving off SharePoint 2013 is not always a simple matter. We have [...]
Business Automation Solutions never gets old, since it drives cost savings, smoother operations, and improved services that are critical to business success. Companies cannot cling to outdated legacy systems. They cannot expect to stay current while competitors move ahead with efficient and effective processes that are tuned to the new modern, mobile workforce. And [...]
Hello Fellow Citizens: Have you ever been frustrated when dealing with a government agency? Have you had trouble getting what you needed done or answers to your inquiries? I know, dumb questions. Well, read on to see how government agencies are getting more and more pressure to modernize and improve services. Technology in Government [...]
Crow Canyon Software builds upon your existing collaboration platforms in Microsoft 365, Teams, SharePoint, and Copilots to give your staff the tools they need to drive business process automation.
We provide an integrated, modular set of applications from which you can pick and choose the best solution for your organization.
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