Customer satisfaction is critical in any industry, but in banking, it is especially important for maintaining long-term relationships with clients in the face of competitive pressure. Studies have shown again and again that “personalized customer service” makes a huge difference in determining whether a customer sticks with a bank or moves to another. “Great [...]
Information Overload is a serious problem for individuals and for businesses. Emails, Twitter feeds, web sites, texting, smartphones, let alone TV and numerous channels available 24x7, all seek to grab our attention and pull our focus away from the tasks at hand. In the business environment, important information -- a request, task, meeting, project, [...]
People ask us why they should use our Office 365 applications instead of SaaS (Software as a Service) solutions or client-server programs. Here are four reasons why using our SharePoint & Office 365 applications is the way to boost productivity and lower costs in a modern business environment: Single-Sign On (SSO) Users only have [...]
In our last blog article, we talked about Predictive Analytics and its use by Microsoft in Office Graph and Office Delve. We raised issues with this kind of predictive approach and discussed the limitations. In this article, we will focus on Delve particularly and explore why it is having difficulty living up to its [...]
The new SharePoint Development Framework was not the only news to come out of San Francisco at Microsoft's Future of SharePoint event last month -- Microsoft Flow and Microsoft PowerApps also made their appearance. These new tools are aimed at increasing business efficiency, particularly in terms of automation. Going with the Flow Microsoft Flow [...]
"Everything changes and nothing stands still." – Heraclitus, Greek philosopher, circa 500 BC "Change happens” – they knew it 2,500 years ago and we know it now. And along with that, we have heard again and again that the best approach is not to resist change, but learn to manage it effectively. But how [...]
Organizational security is not just about providing user credentials; it's also about being able to easily answer questions such as the following: "Who has access to what systems or resources? Who granted the access? Was it approved properly? Are there users who need accessed modified or revoked?" As organizations grow, the number of objects [...]
Earlier this year, Microsoft rolled out a pair of new applications that have the potential to radically change the way Office 365 users do their day-to-day work: Office Graph and Office Delve. Both apps work hand-in-hand to discover and present highly relevant content to users based on organic triggers, such as search queries, relationships, [...]
Are you using Delve to create your corporate profile? Designing a new PowerPoint lesson plan using Mix? Maybe you’re using Sway to craft a new interactive presentation? Delve? Mix? Sway? Don’t worry, you’re not the only one who knows little if anything about these new additions to Office 365. In this article, we will [...]
We all know that mobile is big. Actually, it’s huge. Here are some stats to convey the “hugeness”: 80% of Internet users worldwide own a smartphone By 2016 there will be 10 billion mobile Internet devices used globally The number of mobile users passed the number of desktop users last year 89% of mobile users’ [...]
Crow Canyon Software builds upon your existing collaboration platforms in Microsoft 365, Teams, SharePoint, and Copilots to give your staff the tools they need to drive business process automation.
We provide an integrated, modular set of applications from which you can pick and choose the best solution for your organization.
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