Service tickets range from very simple fixes to large changes and multi-step solutions. For certain companies, such as computer help services, tickets can come in the form of fixing a PC, which can last multiple days and involve several employees. The ability to track who has been working on a certain [...]
Nothing is worse than scrambling to find that one thing you absolutely need in an unorganized space. Think of trying to find your keys in the morning on a desk covered with papers, books and other items. The same frustration comes up when searching for that one piece of information [...]
Can a company run itself? Assuming an initial process to get the various aspects of the business underway, could a business feasibly run on its own after that? The obvious answer is no. People are clearly an integral part of making a company function. Employees have logical minds; they can [...]
Companies sometimes focus too much of their IT services on the outward facing population rather than their own employees. Of course, making sure that customers’ issues are solved in a timely manner remains an important role of the computing process. But in order to have incoming service tickets handled as [...]
Crow Canyon Software builds upon your existing collaboration platforms in Microsoft 365, Teams, SharePoint, and Copilots to give your staff the tools they need to drive business process automation.
We provide an integrated, modular set of applications from which you can pick and choose the best solution for your organization.
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