For government agencies, defense contractors, and organizations handling controlled unclassified information (CUI), choosing the right ticketing solution is crucial. A GCC (Government Community Cloud) or GCC High IT help desk must meet strict security, compliance, and operational requirements to support organizations working with the Department of Defense (DoD) or other federal entities. Key Features [...]
A SharePoint IT ticketing system may be an ideal solution for your organization, but how do you know? When do you go the SharePoint route and when is it time to consider other options? Let's start by examining the benefits of a SharePoint ticketing system. 1. Seamless Integration with Microsoft 365 One of the [...]
We recently had an open Q&A session specifically about ticketing systems and some of the most common questions we were asked are "what is a good SharePoint ticketing system?" or "is there an Office 365 ticketing system?" So many of us live and work in the Microsoft 365 environment. It's only natural that we [...]
While SharePoint is a powerful platform for collaboration and document management, building your own homegrown SharePoint ticketing system has limitations. It is much better to go with an experienced vendor who can provide a robust ticketing system in SharePoint. We at Crow Canyon provide such a system, NITRO Help Desk. Here are 6 common [...]
SharePoint can be a great platform, but there is one issue users often find themselves asking: How do I overcome the SharePoint 5000 item limit threshold? Microsoft has persistently and insistently kept a cap on the number of items returned in a single list view in SharePoint: 5000. While a SharePoint list can technically contain [...]
Last year was, without a doubt, the biggest year for SharePoint in quite some time. For the SharePoint community, this was a welcome change from the years of a kind of benign neglect as Microsoft focused on Office 365. But in 2016, all of that changed; we termed it the "Year of SharePoint" as [...]
Microsoft capped a busy year of SharePoint activity with the November release of Feature Pack 1 for SharePoint 2016. This year’s momentum began with the release of SharePoint 2016 in the spring coupled with the Future of SharePoint sessions in May. These events affirmed Microsoft's ongoing dedication to SharePoint on-premises. This commitment was further cemented [...]
Two shows in one week! Crow Canyon is Silver Sponsor at both. Before 2016 draws to a close, the SharePoint and Office 365 community will have the opportunity to improve their skills, learn about new features, and engage with fellow SharePoint experts and enthusiasts at two big December events: SPTechCon in San Francisco and SharePoint [...]
Managing your company's equipment is an ongoing process that requires a significant number of resources making a solution for equipment tracking on Microsoft appealing. As organizations grow, it is easy to lose track of your assets, resulting in increased costs, mistakes, lost documents, and missed opportunities (expired warranties, lapsed service maintenance, reactive policies, etc.). Proactively [...]
Last May, Microsoft hosted the Future of SharePoint conference — an event designed to let the world know that SharePoint was still in Microsoft's good graces. This was indeed the case as new development announcements were made in favor of multiple SharePoint-integrated apps such as Office Graph, the Development Framework, Flow, and PowerApps. Now that [...]
Crow Canyon Software builds upon your existing collaboration platforms in Microsoft 365, Teams, SharePoint, and Copilots to give your staff the tools they need to drive business process automation.
We provide an integrated, modular set of applications from which you can pick and choose the best solution for your organization.
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