Crow Canyon Software’s NITRO Help Desk now includes Copilots that drive quick and accurate responses while easing end user and staff workloads. Crow Canyon Software, a Microsoft 365 Business Applications Partner, announces the release of NITRO Copilot for its Help Desk products. Using NITRO Copilot, end users can get comprehensive answers to their questions [...]
AI user experience is key to the success of any new AI initiative. Join us as we explore user adoption, change management, and data governance to ensure a secure, beneficial implementation of AI in your organization. Highlights The importance of user engagement and data governance in AI application success. The need for a strategic [...]
Using AI for IT support can have a big impact. Leveraged correctly, AI can do a lot to empower employees and increase efficiency. But how exactly do you leverage AI correctly? In a time where AI seems to be everywhere, it takes more than just using it to make it beneficial. It has to [...]
Crow Canyon Software announces NITRO Copilot for NITRO Help Desk. Leveraging the power of Microsoft Copilot, along with your unique enterprise data, NITRO Help Desk's NITRO Copilot helps you take service to the next level. Learn why more organizations are adding an AI knowledge base. Enterprise Data + Copilot = NITRO's KB Copilot Now you [...]
BPA, or Business Process Automation, has been around for a long time. Essentially, it is taking processes that involve paper forms, emails, spreadsheets, and other outdated solutions and moving these to modern, efficient systems. This drives productivity and profitability upward while reducing the drag on employee performance. But now, with the rapid expansion of Artificial [...]
With the advancement of AI-powered tools like ChatGPT and CoPilot, the benefits of AI in the workplace continue to grow. While many of us are impressed with what the latest AI can do, it is now up to us to leverage it in a way that helps strengthen our organizations. Benefits of AI As [...]
If you are looking for a help desk software that integrates with Microsoft Teams, it is important to address what exactly "integration" means. Many help desk solutions claim to integrate with Teams. However, for most, this "integration" is very surface. Literally just a matter of making the site available in Teams...but how much does [...]
Microsoft Teams, SharePoint and Office 365 Approval Workflow: With approvals being a critical factor in many business process workflows, a forms and workflow solution must be able to handle both simple and complex approval processes with ease. Crow Canyon’s NITRO Studio, built for Microsoft Office 365, Teams, and SharePoint, provides robust approval capabilities that meet the needs of [...]
Crow Canyon Software announces the release of NITRO Bot 2.0 for Microsoft Teams. The Bot saves organizations substantial time and money by automating routine and repetitive tasks, freeing up staff to focus on more important issues. NITRO Bot 2.0 builds on the success of Crow Canyon’s Bot 1.0 by adding extensive customization capabilities. Companies can [...]
Bot Analytics Services are the next step after initial installation and configuration of a Microsoft Teams Bot. With the right guidance, a bot can improve with time. A “set and forget” model will not work with bots. Getting information about bot performance Crow Canyon’s Bot Analytics Services provide critical statistics on the performance of Microsoft Teams Bots. The initial [...]
Crow Canyon Software builds upon your existing collaboration platforms in Microsoft 365, Teams, SharePoint, and Copilots to give your staff the tools they need to drive business process automation.
We provide an integrated, modular set of applications from which you can pick and choose the best solution for your organization.
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