What do you do when you have multiple help desks within an organization? Management needs an application to be able to track documentation and assess the performance of each help desk. Multiple help desks can arise when you have branches nationwide or even globally. This can also be the case when [...]
It is hard to imagine the amount of raw information that many companies must manage on a daily basis. Tech companies that oversee multiple product lines, and by extension have many troubleshooting avenues and resources, can receive a daunting number of call-ins. Even smaller companies with fewer products must often [...]
IT and Help Desks are consistently challenged to deliver results more quickly with fewer people. Seems like we’ve been saying that for a while, but never has it been more true than now. Here are four essentials to keeping your sanity and that of your clients: Make communication #1 priority More [...]
There’s a saying we hear in childhood about individuality: “Don’t just follow everyone else; be yourself.” The wording may change, but the main message is to be original and forge your own path. This mantra is especially true in the business world, where companies are constantly searching for new ways [...]
It’s hard to imagine just how many requests a call center can receive in a single day. Help desk workers can receive multiple internal and external requests, creating huge challenges for their department. The first of these challenges is the inefficiency arising from taking so many calls. If there is [...]
Plenty of metaphors can be used to describe a healthy company, such as “the well-oiled machine” or “the functional family.” The most effective and holistic metaphor to date, however, is “the human body.” The way that the various systems of the body work in concert to keep our forms fully [...]
Crow Canyon Software builds upon your existing collaboration platforms in Microsoft 365, Teams, SharePoint, and Copilots to give your staff the tools they need to drive business process automation.
We provide an integrated, modular set of applications from which you can pick and choose the best solution for your organization.
©2024 Crow Canyon Systems, Inc. | Privacy | Disclosure | Cookie Policy
