Crow Canyon Software, a Microsoft 365 Business Applications Partner, announces the release of AI-powered ticket routing for NITRO Help Desk. Using AI-powered ticket routing, users and technicians enjoy smoother workflows and improved ticket resolution speed. "Most organizations aim to assign tickets in under 5 minutes but NITRO Help Desk's AI-powered routing greatly reduces this routing [...]
Crow Canyon Software’s NITRO Help Desk now includes Copilots that drive quick and accurate responses while easing end user and staff workloads. Crow Canyon Software, a Microsoft 365 Business Applications Partner, announces the release of NITRO Copilot for its Help Desk products. Using NITRO Copilot, end users can get comprehensive answers to their questions [...]
In the ever-changing landscape of working with Microsoft products, Crow Canyon has needed to adapt and change along with that landscape. From the various iterations of SharePoint on-premises to moving to M365 we have adapted and developed our webparts in accordance with Microsoft’s best practices. Sometimes, though, the changes are less expected. As an [...]
Crow Canyon Software brings you over 25 years of experience in business process automation, consolidated into a free March Madness Webinar Series to help organizations bring method to the madness with Microsoft 365 and Teams. The first webinar in the four-part series will take place on 3/14/24 at 11 am PT. Discover how organizations [...]
More work happens in Teams than ever before and let's face it - that isn't going to change anytime soon. That's why we took our Microsoft Teams ticketing system to a new level with the NITRO Help Desk Teams App. The app takes all the features of a robust help desk and puts them [...]
Crow Canyon Software announces NITRO Copilot for NITRO Help Desk. Leveraging the power of Microsoft Copilot, along with your unique enterprise data, NITRO Help Desk's NITRO Copilot helps you take service to the next level. Learn why more organizations are adding an AI knowledge base. Enterprise Data + Copilot = NITRO's KB Copilot Now you [...]
What does Crow Canyon Software do for California government? Well...quite a lot! California state agencies use Crow Canyon Software for a variety of purposes to meet the needs of citizens more effectively and modernize their workplace. Using Crow Canyon’s NITRO Help Desk, NITRO Studio, and other tools that run in the M365, Teams, and [...]
Crow Canyon Software, creator of NITRO Studio™ business process automation, announces a free webinar revealing how to leverage the M365, Teams, & SharePoint environment for asset management. This webinar will take place on 5/11/23 at 11 am PT. Discover how organizations are tracking all types of assets while leveraging their existing M365 or SharePoint investment. [...]
Crow Canyon Software launches the new NITRO Help Desk, leveraging the power of Microsoft 365 and Teams, providing a powerhouse IT Help Desk solution. Crow Canyon Software, creator of NITRO Studio™ business process automation, announces the launch of NITRO Help Desk™, a new robust IT Help Desk solution leveraging Microsoft 365 and Teams. This much-anticipated [...]
The new NITRO Help Desk™ leveraging Microsoft 365 and Teams is now available from crowcanyon.com. This new Microsoft Teams help desk solution takes all the features you would expect in a modern help desk (create and track tickets, auto-assignment, omni-channel access, problem and change requests, etc.) and goes further to add an array of new [...]
Crow Canyon Software builds upon your existing collaboration platforms in Microsoft 365, Teams, SharePoint, and Copilots to give your staff the tools they need to drive business process automation.
We provide an integrated, modular set of applications from which you can pick and choose the best solution for your organization.
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