Category : Customer Service

16 07, 2013

On the Dotted Line: SharePoint Services for Contract and Procurement Management

2021-05-05T14:02:47-07:00July 16th, 2013|

Various facets of a modern business’s workload often need to be outsourced to a group outside the company. There can be certain aspects contributing to the success of day-to-day operations, such as building security or specific IT setup, which have to be carried out by an external party. What it [...]

17 04, 2013

Connected: SharePoint as Effective Customer Service Strategy

2021-01-22T12:52:00-08:00April 17th, 2013|

Plenty of metaphors can be used to describe a healthy company, such as “the well-oiled machine” or “the functional family.” The most effective and holistic metaphor to date, however, is “the human body.” The way that the various systems of the body work in concert to keep our forms fully [...]

22 03, 2013

Office 365 Helpdesk: Importance of Mobile Options for a Helpdesk Application

2024-08-02T04:47:47-07:00March 22nd, 2013|

The modern business world has evolved far beyond its basic roots. What used to be a set of sequestered offices within a building can now be something more free form and unstructured. This kind of evolution comes in part from the growth of a company and largely from technological change [...]

9 01, 2013

Helping Customers and Staff: SharePoint Solutions for the Retail Market

2020-10-14T11:49:56-07:00January 9th, 2013|

Running a business, regardless of size or type, requires multiple employees or groups to work together toward a common goal. That aim is to provide customers with a great service or product and, through hard work, expand the company. One of the main issues that pops up in every business [...]

10 10, 2012

Crow Canyon Customer Service Management V2.0 Announced

2020-11-10T19:38:58-08:00October 10th, 2012|

New SharePoint based applications Merge Contact Management and Customer Service into a Full CRM Suite Crow Canyon’s Customer Service Management extends SharePoint to support a full customer life cycle see it at www.crowcanyon.com Benicia, CA – September 20, 2011 – Crow Canyon Systems, a leading provider of business solutions and applications [...]

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