We recently had an open Q&A session specifically about ticketing systems and some of the most common questions we were asked are "what is a good SharePoint ticketing system?" or "is there an Office 365 ticketing system?" So many of us live and work in the Microsoft 365 environment. It's only natural that we [...]
Microsoft is investing heavily in Modern SharePoint, which is the backend for Microsoft Teams. Classic SharePoint is now outdated, with limited mobile support, end of life features, and poor usability, Organizations need to migrate to Modern SharePoint or run the risk of being left behind. Crow Canyon Software can help you move your SharePoint [...]
Need to streamline Human Resources processes? Crow Canyon can help! We have the following Microsoft Office 365 and Teams solutions: HR FORMS & REQUESTS – Human Resources has a lot of forms because they handle so many types of requests: PIC (personal information change), benefit requests, access requests, job openings, training, and so much [...]
While SharePoint is a powerful platform for collaboration and document management, building your own homegrown SharePoint ticketing system has limitations. It is much better to go with an experienced vendor who can provide a robust ticketing system in SharePoint. We at Crow Canyon provide such a system, NITRO Help Desk. Here are 6 common [...]
SharePoint can be used to create a very basic ticketing system, but fully building a SharePoint helpdesk ticketing system yourself has limitations compared to dedicated ticketing systems or helpdesk software. Here are some of the limitations you might encounter when using SharePoint for ticketing: 1. Limited Automation: While SharePoint does offer workflow capabilities, they [...]
SharePoint can be a great platform, but there is one issue users often find themselves asking: How do I overcome the SharePoint 5000 item limit threshold? Microsoft has persistently and insistently kept a cap on the number of items returned in a single list view in SharePoint: 5000. While a SharePoint list can technically contain [...]
SharePoint 2013 Extended Support ends on April 11, 2023. It’s time to migrate to a newer version of SharePoint on-premises, such as the Subscription Edition (SE), or to go to SharePoint Online in Microsoft Office 365. Okay, you know that by now, but how do you do it? Crow Canyon Software has over ten years' [...]
April 11, 2023, is the date Extended Support for SharePoint 2013 ends. Just a couple of months away! Have you moved off SP 2013? Are you at least making plans to do so if you are still on it? We realize that moving off SharePoint 2013 is not always a simple matter. We have [...]
When looking to use Office 365, SharePoint, and Microsoft Teams for business process automation, the question comes up: Should you build your own solution or license an existing application? This is a perennial question in software purchasing. Crow Canyon Software makes this decision easy by offering both options: 1 - BUY EXISTING SOFTWARE: Crow [...]
With an abundance of Help Desk solutions on the market, all of them vying for the attention of CTOs and COOs, separating the wheat from the chaff can be a tricky proposition – especially in a field where all claim to be the best! Let’s have a look at some of the features that [...]
Crow Canyon Software builds upon your existing collaboration platforms in Microsoft 365, Teams, SharePoint, and Copilots to give your staff the tools they need to drive business process automation.
We provide an integrated, modular set of applications from which you can pick and choose the best solution for your organization.
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