A large manufacturer in Switzerland was looking to replace ServiceNow with a new service desk solution. With rising costs of ServiceNow and a framework that was too complicated and difficult to use, they knew they needed a good long-term solution that they could grow with. Specifically, they were looking for a way to replace three modules from ServiceNow: Incidents Service Request Knowledge Base They came to Crow Canyon Software for a solution and found that leveraging NITRO Help Desk coupled with a few enhancements was exactly what they needed to replace ServiceNow completely. ServiceNow Replacement with NITRO Help Desk

Nova Scotia Community College (NSCC) is a thriving college community located on the eastern coast of Canada, with thirteen campuses scattered across its regions. The college serves over 25,000 students, offering courses in trades, technology, health, applied arts and business as well as four specialized campuses. The communications needs of NSCC vary greatly among campuses and require the ongoing efforts of a nimble and well trained IT team. The IT department of fifty individuals includes an “on the ground” customer service team of 28 to handle needs for students and faculty as well as an ERP staff, responsible for running the help desk. Donnie MacNeil is one of two IT managers, who work together to lead the efforts of the busy help desk team. Nova Scotia Community College

Republic Bank sought to improve operational efficiency and IT support through innovative software solutions by partnering with Crow Canyon Software. They implemented applications like NITRO Service Desk, IT Assets, Purchasing, Work Orders, and Customer & Branch Support, transforming their processes and service delivery. Republic Bank grappled with several challenges in its siloed departmental request management model. These included inefficient support processes, visibility issues with asset tracking, a slow and opaque procurement process, work order delays, and inconsistent customer support across branches. ServiceNow Alternative: Enhancing Efficiency and Support in Banking with Crow Canyon’s NITRO Service Desk

Milliman prides itself on being a “bottom up” organization with each office run independently. This style of organization results in 18 help desks covering the many offices. These help desks serve a variety of needs, including typical office or practice-based support, facilities management, and tracking internal development. Lotus Notes served as the collaboration platform for Milliman for years. However, as corporate needs evolved, Notes was unable to deliver key features, such as document management. Milliman decided to move away from Notes in favor of the more extensive and flexible capabilities of Microsoft SharePoint. Milliman

The Odom Corporation Sharpens its Operational Efficiency with Crow Canyon’s Business Process Automation Tools: NITRO Studio, Business Applications, & Microsoft 365   The Odom Corporation, a large beverage distribution firm based in the US Northwest, was looking for modern business automation tools to better manage its widespread and dispersed operations. The Odom IT Team analyzed performance across the entire operation and began searching for the right technology to sharpen operational efficiency. The pioneer spirit that has animated the company since its founding in the 1930’s shows through with its digital initiatives. The beverage firm moved quickly to the cloud and became an early adopter of Microsoft Office 365 and Microsoft Teams. Once active in the cloud, the IT team started looking for solutions that would integrate with Office 365 and SharePoint and automate business processes easily, affordably, and efficiently. A Case Study of Utilizing Business Process Automation Tools on Office 365 & SharePoint

Based in the tropical paradise of Hawai’i, with its gorgeous weather and beautiful oceans, Honu Services delivers business expertise, back office support, and strategic development to more than a dozen small businesses and government agencies on the islands. One important part of Honu’s work is helping its clients run their operations more efficiently. Honu saw it could use SharePoint and Office 365, Microsoft’s premier collaboration platforms, to automate and streamline core business processes, such as HR, Accounting, and IT, for its clients. NITRO Studio Reviews

The list of U.S. cities known for high traffic always includes Washington D.C. and for good reason. The Capital Beltway alone, which circles the city, carries almost a quarter of a million cars each day. The challenge of keeping our capital “moving” falls to the D.C. Department of Transportation, known as DDOT. This team of 1,100 highly skilled people is chartered with making sure that everything from parking meters to the bus and streetcar network is running efficiently and “green” wherever possible. DDot

Managing IT within higher education can be a huge undertaking. The IT staff is often faced with the daunting task of providing quick and efficient services to tens of thousands of users across multiple colleges, departments, and locations with a hybrid learning environment. IT Help Desk in Office 365 & SharePoint for Higher Education: Better Service to Faculty and Students CASE STUDY

When it comes to regulations, few sectors are as stringent as the public sector. Government organizations are renowned as being pillars of inefficiency — due, in large part, to the combination of two factors: regulations and outdated methodologies. Request Tracking Solution for U.S. Government Agency

Like many government healthcare agencies, Spokane Regional Health District (SRHD) came under enormous pressure when COVID-19 hit in the Spring of 2020. Being responsible for overseeing public health for the 400,000 citizens of both the City and County of Spokane, Washington, the agency had to find efficient ways to function in a world overturned by a global pandemic. Office 365 GCC

AFS had a labor-intensive and manual process to manage onboarding using Excel spreadsheets and Outlook tasks, making it difficult to efficiently track new and departing employees. The system was racked with problems: missed tasks, delayed responses, and security issues. This made on/off boarding slow and arduous. AFS

Air Wisconsin’s business processes were highly dependent on Microsoft InfoPath, SharePoint Workflows, and other legacy systems and needing InfoPath replacement options. The company found itself in a tricky predicament when Microsoft announced the retirement of InfoPath and SharePoint Designer Workflows. Case Study | InfoPath Replacement with Air Wisconsin

Ventura Foods is a California-based food manufacturer whose consumer brands include Hidden Valley and Marie’s salad dressings, Sauce Craft and Smokehouse 220 sauces, LouAna and Odell’s popcorn (found in movie theaters), and many others. Crow Canyon Software Reviews

Nova Scotia Community College (NSCC) is a thriving college community located on the eastern coast of Canada, with thirteen campuses scattered across its regions. The college serves over 25,000 students, offering courses in trades, technology, health, applied arts and business as well as four specialized campuses. Nova Scotia Community College

You often hear their bells ringing and see their iconic red kettles located outside stores during the holidays. You may see their trucks driving around picking up donations. Perhaps you have stopped in one of their stores to see what interesting used items are for sale. Salvation Army

ZCL Composites is a Canadian manufacturing company that specializes in petroleum tanks, water storage tanks, and aboveground corrosion-free storage tanks. Based in Edmonton, Alberta, ZCL has over 300 employees working in 12 manufacturing plants spread coast-to-coast. The company services over 80% of the Canadian petroleum equipment market, providing storage solutions for fuel, chemical, petroleum, and oil products. ZCL Composites

If you have ever sat in a dentist’s chair, chances are you have come into contact with a Hu-Friedy product. Hu-Friedy is a global leader in dental instrument manufacturing, with over 10,000 instruments and products. With a mission to “help dental professionals perform at their best”, dedication to precision, quality, and service runs throughout all departments in the company. Hu-Friedy

View full NITRO Copilot datasheet here >>

HR help desk software plays a crucial role in managing HR requests and keeping employees productive. With NITRO Help Desk, AI and copilots further enhance the capabilities of traditional HR help desk software. Join us to learn how NITRO Help Desk can benefit your organization. As the #1 help desk solution in Microsoft 365 and Teams, NITRO offers an easy user interface where employees can submit tickets via email, through Microsoft Teams, and more to get support. NITRO Copilot takes further enhances support by providing a major boost to organizational productivity, empowering users to self-serve 24/7 and saving time. Combining the power of copilots with your targeted set of enterprise data, NITRO Copilot provides a truly helpful copilot designed just for your organization. Discover how to leverage: • Policies & Procedures • HR Documents • Manuals & PDFs • Other Enterprise Data NITRO Copilot creates a tightly controlled and customized copilot for your organization with all the benefits of the Microsoft 365 and Teams environment: • Single sign on • Familiar Teams & M365 interface Join us to discover how to effectively leverage NITRO Help Desk + NITRO Copilot for business to deliver the results your organization needs. Can’t make it? Register anyways to get the recording. Brought to you by Crow Canyon Software, specializing in leveraging your existing M365, Teams and SharePoint platforms through custom or pre-built automation to improve productivity and efficiency. Utilize our extensive library of pre-built business applications, or make your own applications using NITRO Studio. However you do it, our specialty is helping you succeed. HR Help Desk Software: AI-Powered Help Desk in M365 & Teams

Crow Canyon Software’s NITRO Studio is a powerful tool for building business process automation solutions on M365, Teams, and SharePoint. It is used by many organizations to replace solutions such as Nintex, InfoPath, and others. It is used to build applications that get work done, whether help desk ticketing, purchase requests, leave requests, and much more. Automation with M365: A Deep Dive Into NITRO Studio Forms & Workflows

Leveraged correctly, copilots can provide a major boost to organizational productivity, empowering users to self-serve 24/7 and saving time. Join us to learn how to properly utilize a copilot in your organization with NITRO Copilot. Combining the power of  copilots with your targeted set of enterprise data, NITRO Copilot provides a truly helpful copilot designed just for your organization. Discover how to leverage: • Policies & Procedures • HR Documents • Knowledge Base Articles • Manuals & PDFs • Historical Tickets • Other Enterprise Data NITRO Copilot creates a tightly controlled and customized copilot for your organization with all the benefits of the Microsoft 365 and Teams environment: • Single sign on • Familiar Teams & M365 interface Join us to discover how to effectively leverage NITRO Copilot for business to deliver the results your organization needs.   Copilot for M365 Business: Practical Uses in M365 & Teams

Ready for a PO system that employees actually use? Join us to learn how NITRO Purchasing runs right in your M365 and Teams to give you: Single sign-ons (No more forgotten passwords or resistance to an unfamiliar system) Lower licensing costs (Save on ERP licensing costs, while still preserving seamless integration) Find out how easy it is to: Submit a Request Notify Approver(s) Track Progress Generate Purchase Orders Manage fulfillment Implement a Purchasing Bot in Teams Now with a brand new purchasing portal along with an updated look and feel. Using Bots and Microsoft Teams for Purchasing

Join us for a live webinar focused on managing purchasing in the Microsoft 365 environment to discover how to leverage these tools to benefit your organization. Crow Canyon’s Purchase Request solution for Microsoft 365 and Teams automates your entire purchasing process to increase efficiency and save time. Even better, it integrates fully with your ERP system to save on licensing costs. Find out how easy it is to: • Submit a Request • Notify Approver(s) • Track Progress • Generate Purchase Orders • Manage fulfillment • Implement a Purchasing Bot in Teams And do all this within your SharePoint and Office 365/Teams environment for easy user adoption. If you are looking for an easy, low-cost solution that brings efficiency to your operations, be sure to attend this webinar to find out how you can streamline purchasing.   Managing Purchasing in M365

User Adoption is a critical component of success for any AI/Copilot project. The impact on users, current processes, and organizational workflows must be considered for the Copilot project to achieve your goals. Often, AI projects focus on the technical backend, not the user experience. But if users don’t feel comfortable using it, the project won’t succeed. Join us as we consider the following elements that spur User Adoption and Change Management: Defining overall goals and purpose of the Copilot. What user groups is it intended for? How will users engage with the Copilot? How to encourage effective Prompting? What about different devices? Mobile, browsers, etc. Are there multilingual or multicultural considerations?   AI from the End User Perspective: User Adoption & Change Management

Go with a nice goldilocks solution with NITRO Help Desk. Move off of expensive, overkill programs like ServiceNow if you don’t need them or move up from a spreadsheet or email system. NITRO Help Desk provides a great balance between too little and too much in the help desk asset management world. Plus, it is fully integrated with Microsoft 365 and Teams. Now with AI features including NITRO Copilot, bots, and auto-routing! Meeting Your Automated Ticketing System & IT Asset Management Needs in M365 & Teams

Is your organization still using Nintex? You won’t want to miss this. Crow Canyon’s NITRO Studio leverages the power of Microsoft 365, SharePoint, and Teams, making it easy to create and implement solutions that replace Nintex’s overpriced solution. Register for this webinar to see how NITRO Studio provides new levels of collaboration, greater efficiency, and a more dynamic workspace to your company. We’ll show you NITRO Studio’s: – Form Designer – Visual Workflows – Pre-Built Applications – Bots for Teams – Full Teams integration – and More! If you are still using deprecated legacy forms or overblown solutions like Nintex, make sure you watch this webinar. * Designed to run in Microsoft 365 (commercial, GCC, GCC High) and SharePoint On-Premises   Nintex Replacement: NITRO Studio Forms & Workflows

Leveraged correctly, copilots can provide a major boost to organizational productivity, empowering users to self-serve 24/7 and saving time. Join us to learn how to properly utilize a copilot in your HR department with NITRO Copilot. Combining the power of copilots with your targeted set of enterprise data, NITRO Copilot provides a truly helpful copilot designed just for your organization. Discover how to leverage: • Policies & Procedures • HR Documents • Manuals & PDFs • Other Enterprise Data NITRO Copilot creates a tightly controlled and customized copilot for your organization with all the benefits of the Microsoft 365 and Teams environment: • Single sign on • Familiar Teams & M365 interface Join us to discover how to effectively leverage NITRO Copilot for business to deliver the results your organization needs.   Copilot for HR: AI-Powered Help Desk in M365 & Teams

Crow Canyon Software’s NITRO Help Desk for IT and HR turns Microsoft 365 into a powerful ticketing tool with all the capabilities you need to successfully manage user requests in a timely and efficient manner. Join us as we open our doors for a showcase of the #1 ticketing system in M365, Teams, & SharePoint. NITRO Help Desk includes: – SLAs – Notifications – Dynamic, responsive forms that can run on any device – Omnichannel support – users can use email, web, portals, bots, texting, and more to contact the help desk – Workflows & actions that automate many processes — approvals, assignment, escalations, closing tickets – Reports & dashboards that give both an immediate and historical view of Help Desk status – Knowledge base and self-service capabilities, including bots – & much more! Whatever your support or service needs are, Crow Canyon’s NITRO Help Desk for Microsoft 365 and Teams can provide a cost-effective, efficient solution. Your company already made the investment in M365 — now see how to supercharge it with NITRO Help Desk! Email Ticketing System in Microsoft 365 and Teams: IT and HR Ticketing System

NITRO Studio Workshop: Overview of New NITRO Features and the NITRO Road Map

NITRO Studio Workshop: Managing SharePoint Permissions with NITRO Applications

NITRO Studio Workshop: How to Use NITRO Copilot

NITRO Studio Workshop: NITRO Studio’s Unsung UI Heroes

NITRO Studio Workshop: Overview and Guidelines of Syntax Used in NITRO

NITRO Studio Workshop: NITRO Form Event Actions

NITRO Studio Workshop: New NITRO Features

NITRO Purchasing Training: NITRO Purchasing Approvals

NITRO Studio Workshop: New NITRO Features

NITRO Studio Workshop: New NITRO Features

A large manufacturer in Switzerland was looking to replace ServiceNow with a new service desk solution. With rising costs of ServiceNow and a framework that was too complicated and difficult to use, they knew they needed a good long-term solution that they could grow with. Specifically, they were looking for a way to replace three modules from ServiceNow: Incidents Service Request Knowledge Base They came to Crow Canyon Software for a solution and found that leveraging NITRO Help Desk coupled with a few enhancements was exactly what they needed to replace ServiceNow completely. ServiceNow Replacement with NITRO Help Desk

Nova Scotia Community College (NSCC) is a thriving college community located on the eastern coast of Canada, with thirteen campuses scattered across its regions. The college serves over 25,000 students, offering courses in trades, technology, health, applied arts and business as well as four specialized campuses. The communications needs of NSCC vary greatly among campuses and require the ongoing efforts of a nimble and well trained IT team. The IT department of fifty individuals includes an “on the ground” customer service team of 28 to handle needs for students and faculty as well as an ERP staff, responsible for running the help desk. Donnie MacNeil is one of two IT managers, who work together to lead the efforts of the busy help desk team. Nova Scotia Community College

Republic Bank sought to improve operational efficiency and IT support through innovative software solutions by partnering with Crow Canyon Software. They implemented applications like NITRO Service Desk, IT Assets, Purchasing, Work Orders, and Customer & Branch Support, transforming their processes and service delivery. Republic Bank grappled with several challenges in its siloed departmental request management model. These included inefficient support processes, visibility issues with asset tracking, a slow and opaque procurement process, work order delays, and inconsistent customer support across branches. ServiceNow Alternative: Enhancing Efficiency and Support in Banking with Crow Canyon’s NITRO Service Desk

Milliman prides itself on being a “bottom up” organization with each office run independently. This style of organization results in 18 help desks covering the many offices. These help desks serve a variety of needs, including typical office or practice-based support, facilities management, and tracking internal development. Lotus Notes served as the collaboration platform for Milliman for years. However, as corporate needs evolved, Notes was unable to deliver key features, such as document management. Milliman decided to move away from Notes in favor of the more extensive and flexible capabilities of Microsoft SharePoint. Milliman

The Odom Corporation Sharpens its Operational Efficiency with Crow Canyon’s Business Process Automation Tools: NITRO Studio, Business Applications, & Microsoft 365   The Odom Corporation, a large beverage distribution firm based in the US Northwest, was looking for modern business automation tools to better manage its widespread and dispersed operations. The Odom IT Team analyzed performance across the entire operation and began searching for the right technology to sharpen operational efficiency. The pioneer spirit that has animated the company since its founding in the 1930’s shows through with its digital initiatives. The beverage firm moved quickly to the cloud and became an early adopter of Microsoft Office 365 and Microsoft Teams. Once active in the cloud, the IT team started looking for solutions that would integrate with Office 365 and SharePoint and automate business processes easily, affordably, and efficiently. A Case Study of Utilizing Business Process Automation Tools on Office 365 & SharePoint

Based in the tropical paradise of Hawai’i, with its gorgeous weather and beautiful oceans, Honu Services delivers business expertise, back office support, and strategic development to more than a dozen small businesses and government agencies on the islands. One important part of Honu’s work is helping its clients run their operations more efficiently. Honu saw it could use SharePoint and Office 365, Microsoft’s premier collaboration platforms, to automate and streamline core business processes, such as HR, Accounting, and IT, for its clients. NITRO Studio Reviews

The list of U.S. cities known for high traffic always includes Washington D.C. and for good reason. The Capital Beltway alone, which circles the city, carries almost a quarter of a million cars each day. The challenge of keeping our capital “moving” falls to the D.C. Department of Transportation, known as DDOT. This team of 1,100 highly skilled people is chartered with making sure that everything from parking meters to the bus and streetcar network is running efficiently and “green” wherever possible. DDot

Managing IT within higher education can be a huge undertaking. The IT staff is often faced with the daunting task of providing quick and efficient services to tens of thousands of users across multiple colleges, departments, and locations with a hybrid learning environment. IT Help Desk in Office 365 & SharePoint for Higher Education: Better Service to Faculty and Students CASE STUDY

When it comes to regulations, few sectors are as stringent as the public sector. Government organizations are renowned as being pillars of inefficiency — due, in large part, to the combination of two factors: regulations and outdated methodologies. Request Tracking Solution for U.S. Government Agency

Like many government healthcare agencies, Spokane Regional Health District (SRHD) came under enormous pressure when COVID-19 hit in the Spring of 2020. Being responsible for overseeing public health for the 400,000 citizens of both the City and County of Spokane, Washington, the agency had to find efficient ways to function in a world overturned by a global pandemic. Office 365 GCC

AFS had a labor-intensive and manual process to manage onboarding using Excel spreadsheets and Outlook tasks, making it difficult to efficiently track new and departing employees. The system was racked with problems: missed tasks, delayed responses, and security issues. This made on/off boarding slow and arduous. AFS

Air Wisconsin’s business processes were highly dependent on Microsoft InfoPath, SharePoint Workflows, and other legacy systems and needing InfoPath replacement options. The company found itself in a tricky predicament when Microsoft announced the retirement of InfoPath and SharePoint Designer Workflows. Case Study | InfoPath Replacement with Air Wisconsin

Ventura Foods is a California-based food manufacturer whose consumer brands include Hidden Valley and Marie’s salad dressings, Sauce Craft and Smokehouse 220 sauces, LouAna and Odell’s popcorn (found in movie theaters), and many others. Crow Canyon Software Reviews

Nova Scotia Community College (NSCC) is a thriving college community located on the eastern coast of Canada, with thirteen campuses scattered across its regions. The college serves over 25,000 students, offering courses in trades, technology, health, applied arts and business as well as four specialized campuses. Nova Scotia Community College

You often hear their bells ringing and see their iconic red kettles located outside stores during the holidays. You may see their trucks driving around picking up donations. Perhaps you have stopped in one of their stores to see what interesting used items are for sale. Salvation Army

ZCL Composites is a Canadian manufacturing company that specializes in petroleum tanks, water storage tanks, and aboveground corrosion-free storage tanks. Based in Edmonton, Alberta, ZCL has over 300 employees working in 12 manufacturing plants spread coast-to-coast. The company services over 80% of the Canadian petroleum equipment market, providing storage solutions for fuel, chemical, petroleum, and oil products. ZCL Composites

If you have ever sat in a dentist’s chair, chances are you have come into contact with a Hu-Friedy product. Hu-Friedy is a global leader in dental instrument manufacturing, with over 10,000 instruments and products. With a mission to “help dental professionals perform at their best”, dedication to precision, quality, and service runs throughout all departments in the company. Hu-Friedy

View full NITRO Copilot datasheet here >>

HR help desk software plays a crucial role in managing HR requests and keeping employees productive. With NITRO Help Desk, AI and copilots further enhance the capabilities of traditional HR help desk software. Join us to learn how NITRO Help Desk can benefit your organization. As the #1 help desk solution in Microsoft 365 and Teams, NITRO offers an easy user interface where employees can submit tickets via email, through Microsoft Teams, and more to get support. NITRO Copilot takes further enhances support by providing a major boost to organizational productivity, empowering users to self-serve 24/7 and saving time. Combining the power of copilots with your targeted set of enterprise data, NITRO Copilot provides a truly helpful copilot designed just for your organization. Discover how to leverage: • Policies & Procedures • HR Documents • Manuals & PDFs • Other Enterprise Data NITRO Copilot creates a tightly controlled and customized copilot for your organization with all the benefits of the Microsoft 365 and Teams environment: • Single sign on • Familiar Teams & M365 interface Join us to discover how to effectively leverage NITRO Help Desk + NITRO Copilot for business to deliver the results your organization needs. Can’t make it? Register anyways to get the recording. Brought to you by Crow Canyon Software, specializing in leveraging your existing M365, Teams and SharePoint platforms through custom or pre-built automation to improve productivity and efficiency. Utilize our extensive library of pre-built business applications, or make your own applications using NITRO Studio. However you do it, our specialty is helping you succeed. HR Help Desk Software: AI-Powered Help Desk in M365 & Teams

Crow Canyon Software’s NITRO Studio is a powerful tool for building business process automation solutions on M365, Teams, and SharePoint. It is used by many organizations to replace solutions such as Nintex, InfoPath, and others. It is used to build applications that get work done, whether help desk ticketing, purchase requests, leave requests, and much more. Automation with M365: A Deep Dive Into NITRO Studio Forms & Workflows

Leveraged correctly, copilots can provide a major boost to organizational productivity, empowering users to self-serve 24/7 and saving time. Join us to learn how to properly utilize a copilot in your organization with NITRO Copilot. Combining the power of  copilots with your targeted set of enterprise data, NITRO Copilot provides a truly helpful copilot designed just for your organization. Discover how to leverage: • Policies & Procedures • HR Documents • Knowledge Base Articles • Manuals & PDFs • Historical Tickets • Other Enterprise Data NITRO Copilot creates a tightly controlled and customized copilot for your organization with all the benefits of the Microsoft 365 and Teams environment: • Single sign on • Familiar Teams & M365 interface Join us to discover how to effectively leverage NITRO Copilot for business to deliver the results your organization needs.   Copilot for M365 Business: Practical Uses in M365 & Teams

Ready for a PO system that employees actually use? Join us to learn how NITRO Purchasing runs right in your M365 and Teams to give you: Single sign-ons (No more forgotten passwords or resistance to an unfamiliar system) Lower licensing costs (Save on ERP licensing costs, while still preserving seamless integration) Find out how easy it is to: Submit a Request Notify Approver(s) Track Progress Generate Purchase Orders Manage fulfillment Implement a Purchasing Bot in Teams Now with a brand new purchasing portal along with an updated look and feel. Using Bots and Microsoft Teams for Purchasing

Join us for a live webinar focused on managing purchasing in the Microsoft 365 environment to discover how to leverage these tools to benefit your organization. Crow Canyon’s Purchase Request solution for Microsoft 365 and Teams automates your entire purchasing process to increase efficiency and save time. Even better, it integrates fully with your ERP system to save on licensing costs. Find out how easy it is to: • Submit a Request • Notify Approver(s) • Track Progress • Generate Purchase Orders • Manage fulfillment • Implement a Purchasing Bot in Teams And do all this within your SharePoint and Office 365/Teams environment for easy user adoption. If you are looking for an easy, low-cost solution that brings efficiency to your operations, be sure to attend this webinar to find out how you can streamline purchasing.   Managing Purchasing in M365

User Adoption is a critical component of success for any AI/Copilot project. The impact on users, current processes, and organizational workflows must be considered for the Copilot project to achieve your goals. Often, AI projects focus on the technical backend, not the user experience. But if users don’t feel comfortable using it, the project won’t succeed. Join us as we consider the following elements that spur User Adoption and Change Management: Defining overall goals and purpose of the Copilot. What user groups is it intended for? How will users engage with the Copilot? How to encourage effective Prompting? What about different devices? Mobile, browsers, etc. Are there multilingual or multicultural considerations?   AI from the End User Perspective: User Adoption & Change Management

Go with a nice goldilocks solution with NITRO Help Desk. Move off of expensive, overkill programs like ServiceNow if you don’t need them or move up from a spreadsheet or email system. NITRO Help Desk provides a great balance between too little and too much in the help desk asset management world. Plus, it is fully integrated with Microsoft 365 and Teams. Now with AI features including NITRO Copilot, bots, and auto-routing! Meeting Your Automated Ticketing System & IT Asset Management Needs in M365 & Teams

Is your organization still using Nintex? You won’t want to miss this. Crow Canyon’s NITRO Studio leverages the power of Microsoft 365, SharePoint, and Teams, making it easy to create and implement solutions that replace Nintex’s overpriced solution. Register for this webinar to see how NITRO Studio provides new levels of collaboration, greater efficiency, and a more dynamic workspace to your company. We’ll show you NITRO Studio’s: – Form Designer – Visual Workflows – Pre-Built Applications – Bots for Teams – Full Teams integration – and More! If you are still using deprecated legacy forms or overblown solutions like Nintex, make sure you watch this webinar. * Designed to run in Microsoft 365 (commercial, GCC, GCC High) and SharePoint On-Premises   Nintex Replacement: NITRO Studio Forms & Workflows

Leveraged correctly, copilots can provide a major boost to organizational productivity, empowering users to self-serve 24/7 and saving time. Join us to learn how to properly utilize a copilot in your HR department with NITRO Copilot. Combining the power of copilots with your targeted set of enterprise data, NITRO Copilot provides a truly helpful copilot designed just for your organization. Discover how to leverage: • Policies & Procedures • HR Documents • Manuals & PDFs • Other Enterprise Data NITRO Copilot creates a tightly controlled and customized copilot for your organization with all the benefits of the Microsoft 365 and Teams environment: • Single sign on • Familiar Teams & M365 interface Join us to discover how to effectively leverage NITRO Copilot for business to deliver the results your organization needs.   Copilot for HR: AI-Powered Help Desk in M365 & Teams

Crow Canyon Software’s NITRO Help Desk for IT and HR turns Microsoft 365 into a powerful ticketing tool with all the capabilities you need to successfully manage user requests in a timely and efficient manner. Join us as we open our doors for a showcase of the #1 ticketing system in M365, Teams, & SharePoint. NITRO Help Desk includes: – SLAs – Notifications – Dynamic, responsive forms that can run on any device – Omnichannel support – users can use email, web, portals, bots, texting, and more to contact the help desk – Workflows & actions that automate many processes — approvals, assignment, escalations, closing tickets – Reports & dashboards that give both an immediate and historical view of Help Desk status – Knowledge base and self-service capabilities, including bots – & much more! Whatever your support or service needs are, Crow Canyon’s NITRO Help Desk for Microsoft 365 and Teams can provide a cost-effective, efficient solution. Your company already made the investment in M365 — now see how to supercharge it with NITRO Help Desk! Email Ticketing System in Microsoft 365 and Teams: IT and HR Ticketing System

NITRO Studio Workshop: Overview of New NITRO Features and the NITRO Road Map

NITRO Studio Workshop: Managing SharePoint Permissions with NITRO Applications

NITRO Studio Workshop: How to Use NITRO Copilot

NITRO Studio Workshop: NITRO Studio’s Unsung UI Heroes

NITRO Studio Workshop: Overview and Guidelines of Syntax Used in NITRO

NITRO Studio Workshop: NITRO Form Event Actions

NITRO Studio Workshop: New NITRO Features

NITRO Purchasing Training: NITRO Purchasing Approvals

NITRO Studio Workshop: New NITRO Features

NITRO Studio Workshop: New NITRO Features