On-Demand Webinar
March 21, 2024 | 52 min
On-Demand Webinar
March 21, 2024 | 52 min
On-Demand Webinar
March 21, 2024
52 min
March Madness Series: Run a Help Desk in M365
Overwhelmed by user requests, complaints, inquiries, and more? Bring method to the madness with our March Madness Series.
Join us for a live webinar focused on running a help desk right in Microsoft 365 to discover how to leverage single sign-ons and a familiar, easy to use interface to get more done.
Crow Canyon Software’s NITRO Help Desk turns Microsoft 365 into a powerful ticketing system. This application gives you all the capabilities you need to successfully manage tickets in a timely and efficient manner while increasing user adoption and satisfaction.
Join us to discover the benefits:
– Single sign-on
– Full Teams integration
– SLAs
– Notifications
– Dynamic, responsive forms that can run on any device
– Omnichannel support – users can use email, web, portals, bots, texting, and more to contact the help desk
– Workflows & actions that automate many processes — approvals, assignment, escalations, closing tickets
– Reports & dashboards that give both an immediate and historical view of Help Desk status
– AI-Powered Knowledge base and self-service capabilities, including bots
– Asset tracking, maintenance, upgrades, replacements
– Problem and change management
– & much more!
Whatever your IT service needs are, Crow Canyon’s NITRO Help Desk for Office 365 and Teams can provide a cost-effective, efficient solution. Your organization already made the investment in Microsoft 365 — now see how to supercharge it with NITRO Help Desk!
Register now for this sneak peek to see how you can make work smarter, faster, and easier organization-wide.
Brought to you by Crow Canyon Software, specializing in leveraging your existing M365, Teams and SharePoint platforms through custom or pre-built automation to improve productivity and efficiency. Utilize our extensive library of pre-built business applications, or make your own applications using NITRO Studio. However you do it, our specialty is helping you succeed.
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