Work Order Management

Facilities Departments need to capture, track, and manage service requests and recurring maintenance tasks. Measuring time, parts used, and other costs is important, Tracking equipment usage and staff performance to meet service levels can be a challenge.

Crow Canyon’s Office 365 & SharePoint Work Order Tracking System is a simple and efficient way to track and manage facilities requests and work orders.

• Employees submit requests from a variety of sources (phone, email, web, SharePoint and Office 365).
• Requests are routed to the right group or individual for work order assignment and fulfillment.
• Work orders and equipment can be linked to relevant forms, policies, and documentation.
• The system gives the team the ability to track time, input costs, record work logs, and keep abreast of status changes throughout the process.
• Robust reporting tools give insights both in real time and for historical work order and maintenance data.

Using Crow Canyon’s Office 365 & SharePoint Work Order Tracking System, NITRO platform provides tremendous capabilities to configure and customize the program without coding. The forms and workflows can be modified and customized to your needs as required. A host of tools — approvals, alerting, item linking, print templates, and more — can be used as needed to precisely configure the program to perform as you require it to, leading to increased user adoption and staff efficiency.