NITRO Help Desk for HR

Manage HR requests efficiently using Microsoft 365 & Teams. Route employee questions and issues to HR Staff for speedy fulfillment. Now with AI-Powered HR Copilot!

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DATASHEET

Better Service. Faster Responses.

Use business process automation to fast-track incoming requests and onboarding processes to optimize HR efficiency.

EMPLOYEE SELF-SERVICE
with NITRO HR COPILOT

NITRO HR Copilot brings the power of AI to HR. Users get quick answers to HR questions:

HR Policy Documents
FAQs & Manuals
Benefit & Insurance Information
Leave Request & PTO

The right answers at the right time!

FULLY INTEGRATED with
MICROSOFT 365 & TEAMS

NITRO Help Desk for HR runs in your Microsoft 365 tenant.

Single sign-on using M365 credentials
Familiar and easy-to-use interface
Available in Teams and SharePoint
Mobile-friendly interface

Reduce HR workload, improve response time!

Automate your existing forms and manual routing processes to improve employee service and Human Resources staff productivity.

Temporary contractor requests
Benefit enrollment and change
Training requests
Wage change requests

Timesheet routing
Employee badge requests
Policy questions / compliance
Personnel information changes

Immediate Benefits

Employee Portal: centralized place for submitting HR requests
Improve HR staff productivity: automate request routing and tracking
Reduce time-consuming follow-up for request status and more information
Improve compliance by standardizing request procedures and process
Measure service levels, response times, and costs for requests
Get more return out of your existing Microsoft 365 investment

NITRO HR Help Desk Software Features

Leverages existing Office 365 and Teams environment

Requests can be submitted through SharePoint, email, web, Outlook or phone

Easily configurable to support your existing HR processes without IT assistance

Automatically routes to responsible individual or group for assignment and fulfillment

Assign to one or many staff, split request into tasks

Full approval and emergency notification features

Access knowledge base, documents, calendars

Quickly identify overdue requests, high priority status, or any other filter

Link to any HR databases from within the request fulfillment form

Measure your success with full reporting capabilities

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All Our Applications are

Resources

NITRO Help Desk for HR Datasheet

NITRO Help Desk for HR Webinar: Copilot for HR: AI-Powered Help Desk in M365 & Teams

NITRO Help Desk for HR Article: Transforming HR with AI-Powered HR Help Desk Solutions

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