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08, 2023
More Than Just Help Desk SLA Metrics: NITRO Help Desk Deep Dive Part 2 Managing SLAs
In Part 1 of this NITRO Help Desk Deep Dive, we explored the features, functionality, and processes of this timesaving software. Here, in Part 2 the Crow Canyon team walks you through the intricacies of SLAs, not just the metrics of Help Desk SLAs. Video will help demonstrate exactly how NITRO can power [...]
